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Customer Care

Constellation HomeBuilder Systems offers the industry's most comprehensive Client Care, with exceptional product support, technical expertise and innovative self-service tools. Constellation's well-trained professionals deliver value to your organization by helping reduce the time, resources, effort and cost of operating your BuildSoft PRO solution.

Rated by customers as 'the best in the industry', the Client Care team takes the time to get to know you, providing knowledgeable advice on how to improve your home building business efficiency with interactive phone support or the online Client Care Center. Dedicated to development and client services, Constellation leads the industry in service and support.

Constellation's Client Care Center is a web-based, self-serve, "online gateway" that delivers vital information, by providing access to online tools that can help manage your business more effectively.

Customer Care Login


  • 24/7 online resource center
  • Up-to-date product updates, add-ons, features and functionality
  • User forums for dialog with other users
  • Online training videos
  • Request enhancements
  • Easy to understand user guides
  • Frequently Asked Questions


  • Opportunity to provide input for future product releases
  • Best source for the latest product information and status updates